Cancellation policy

Blue Goose Publishing sells directly through in-person events, book fairs, email orders, and its online store. The following cancellation and return policy applies to all direct sales.

Cancellations may be requested within 24 hours of order confirmation by contacting us at connect@bluegoosepublishing.eu. Please include your name, order details, and reason for cancellation. Cancellations requested after this window, or once a book has been dispatched, cannot be accepted.

Returns are accepted only in the case of damaged or defective copies received. To request a return, please contact us within 7 days of receipt with a description and photograph of the damage. Approved returns will be exchanged or refunded at our discretion. Return shipping costs are the responsibility of the buyer unless the damage is attributable to Blue Goose Publishing.

Sales made through third-party retailers such as Amazon or physical bookshops are subject to the respective retailer's own cancellation and return policy. Blue Goose Publishing has no authority over those transactions.

Advance Review Copies distributed via NetGalley are provided free of charge for review purposes and are not subject to this policy.